We, at ZHAKART, work to ensure that you get what you see on our website. Our returns policy lasts 30 days. We do not offer exchanges unless the product was:
- Damaged on arrival
- Quality issue
- Order error
- Received wrong product
For a smooth return process, please make sure to fill the returns form carefully, filling each and every detail correctly. Failure to do so may result in the product not being returned / exchanged. Please attach the returns form along with the product you’re returning and courier it to F1, Avenue Santhosh, 183E, Tannikachalam Nagar, 4th Block, PonniammanMedu, Chennai - 60010. You will be responsible for paying for your own shipping costs for returning your item.
Please understand that we cannot accept returns under the following instances:
(I) damages due to mishandling of product; (ii) products with tampered or missing labels; (iii) any product that is returned without all original packaging and accessories, including manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered.